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Toyota · NHTSA safety record

2024 Toyota Venza Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 25 safety complaints about the 2024 Toyota Venza Hybrid with the US government. Of those, 7 describe a crash, 4 people were injured and no death is recorded. 2 recall campaigns are open against it, covering back-over prevention and equipment.

The most complained-about system is the electrical system, named in 5 complaints, 20% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2024 to August 2026 · How this is counted

What is on file

25 complaints on file

25

Complaints

7

Describe a crash

0

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 9 · 36%
ELECTRICAL SYSTEM 5 · 20%
FORWARD COLLISION AVOIDANCE 4 · 16%
EXTERIOR LIGHTING 3 · 12%
TIRES 3 · 12%
AIR BAGS 2 · 8%
BACK OVER PREVENTION 2 · 8%
SERVICE BRAKES 2 · 8%
SERVICE BRAKES, HYDRAULIC 2 · 8%
ENGINE 1 · 4%
SEATS 1 · 4%
SERVICE BRAKES, ELECTRIC 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 25.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 12.

16 12 8 4
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026 , the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2024 Toyota Venza Hybrid. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

BACK OVER PREVENTION:DISPLAY FUNCTION

25V744000 · October 30, 2025

The defect
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Toyota Motor Engineering & Manufacturing · up to 1,024,407 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

24V548000 · July 23, 2024

The defect
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
The remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Gulf States Toyota, Inc. · up to 33,848 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed

After coming to a stop at a STOP sign, the vehicle accelerated unintentionally, crossing the highway and hitting a parked car, causing injuries and totaling my vehicle. While my vehicle sustained a crumbled chassis, no airbags were deployed, causing injuries to the driver and passenger. Additionally, the emergency automatic brakes did not stop the car from ploughing into the parked car. The car was examined by the insurance carrier (AAA) and Toyota (the manufacturer), who sent out a technician to read the CDR data. The report was generated by BOSCH (a 3rd party hired by Toyota). The report generated by BOSCH claimed the accelerator was fully engaged at 100% and brakes were applied only

NHTSA complaint 11759450, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I am YU Sun. I met a car accident. I drive from south to north. I drove my new Toyota Venza( less than one month) entering into an intersection at 30/35miles on green light. The other car turned left with yellow and striked my left corner of my bumper. The speed is very fast. The other car is Lexus and its’ air bag all came out. My can was serious damaged. None of My my car’s air bags came out. I also was hurt on my neck, shoulder and knee. I called Toyota and they made an investigation on it. They said the air bag is normal.

NHTSA complaint 11593114. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash · towed

After applying the brakes in a sudden situation, the automatic emergency braking came on but the car didn't stop. The brake pedal was pushed all the way to the floor board but the car didn't stop and crashed into the vehicle in front. This happened once before but didn't end in a crash. This was a total brake failure.

NHTSA complaint 11690439. Filed by an owner and not verified by NHTSA or by us.

TIRES

crash · towed

What component or system failed or malfunctioned, and is it available for inspection upon request? I purchased four tires from Belle Tires on April 1, 2026, 14 days ago (note: mileage at accident 10,776 vs mileage at tire purchase 10,360 or 416 miles of wear). On Wednesday, April 15th, I was about to change lanes after entering the Tri-State Expressway (route 294) going southbound from Half-Day Rd. (route 22), I had crossed the first two lanes without incident, and moving into the third lane, when I experienced a blowout of my driver’s-side rear tire. The car started a fishtail counter-clockwise spin and crossed the third and the fourth lanes (i.e., the far left lanes) before smashing into

NHTSA complaint 11746247, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Parked at work as usual on 8/17/2026 in the morning and in the afternoon when i was ready to go home, i noticed the windshield was chipped closed to the bottom. The chip itself is quite tiny and doesn’t look like it was hit by an object. The crack link goes upwards and turns towards the passenger side. The weather has been very hot in the past several weeks.

NHTSA complaint 11758490. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The radio display intermittently goes black

NHTSA complaint 11757728. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

crash · 14,500 miles

The contact owns a 2024 Toyota Venza. The contact stated that upon parking the vehicle, the vehicle unintendedly accelerated to 15 MPH, and the contact continued to depress the brake pedal. The vehicle came to a complete stop after crashing into the base of a light pole and a retaining wall. The front passenger’s side of the vehicle was damaged. The air bags failed to deploy. The contact was not injured. The vehicle was not towed. The message "BRAKES" was displayed. A Police report was not filed. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure

NHTSA complaint 11750512, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES
I heard loud sound then the tire of driver’s side front was blown out suddenly with warning alarm on the 210 east bound freeway on 10th of May, 2026 at 1:40PM, I stopped in the shoulder then called AAARoad service to change it to the spare tire. The service technician said that the tire has defect and blown out. I visited Toyota Pasadena to change the tire, the service representative suggested to claim the defect to Bridgestone personally because my mileage of car was only 33,416 and I have still warranty of this tire. I reported to Bridgestone but they didn’t do anything to follow up. Tire size is 225/55R29

NHTSA complaint 11739187. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Toyota Venza Hybrid

Model year Complaints Recalls Deaths
2023 21 2 —
2022 42 0 —
2021 188 1 —

Other 2024 Toyota models

Tundra 325 Grand Highlander 225 RAV4 171 Tacoma 144 Sienna Hybrid 68 Corolla 62 Camry 47 Corolla Cross 42

Complaints on file, same model year.

Every Toyota on this site — 279 vehicles, 372 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst