CSR

GMC · NHTSA safety record

2025 GMC Sierra 2500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 26 safety complaints about the 2025 GMC Sierra 2500 with the US government. Of those, 2 describe a crash and no death is recorded. One recall campaign is open against it, covering the tires.

The most complained-about system is the steering, named in 7 complaints, 27% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2025 to August 2026 · How this is counted

What is on file

26 complaints on file

26

Complaints

2

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
STEERING 7 · 27%
SERVICE BRAKES 6 · 23%
ENGINE 4 · 15%
UNKNOWN OR OTHER 4 · 15%
POWER TRAIN 3 · 12%
EQUIPMENT 2 · 8%
EXTERIOR LIGHTING 2 · 8%
STRUCTURE 2 · 8%
SUSPENSION 2 · 8%
ELECTRICAL SYSTEM 1 · 4%
FUEL/PROPULSION SYSTEM 1 · 4%
SERVICE BRAKES, HYDRAULIC 1 · 4%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 26.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 15.

16 12 8 4
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026 , the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 GMC SIERRA 2500, and it is a separate question from what owners report going wrong later.

Test PU/CC 4WD PU/CC RWD
Overall Not rated Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover Not rated Not rated
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

26V530000 · August 13, 2026

The defect
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
The risk
Driving with underinflated tires can increase the risk of a crash.
The remedy
Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

General Motors, LLC · up to 8 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

crash

Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns

NHTSA complaint 11710058. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 600 miles

The contact owns a 2025 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the contact stated that the RPM was fluctuating while driving. The vehicle was towed to a local dealer however, the vehicle was not diagnosed or repaired due to the warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 600.

NHTSA complaint 11634563. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My 2025 GMC Sierra 2500 experienced repeated electrical failures that caused complete battery drainage and multiple overnight no‑start conditions within the first year of ownership. These failures occurred in extreme desert heat, where temperatures in [XXX] reach 120°F. A vehicle that repeatedly fails to start in these conditions creates a serious safety hazard, including risk of heat‑related medical emergencies if stranded. The defect persisted despite multiple repair attempts and two battery replacements. The dealership ultimately told me I would “need to replace batteries as needed,” instead of diagnosing the underlying electrical issue. Detailed Description of the Problem Multiple

NHTSA complaint 11759584, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches the higher-trailer-battery-voltage/backfeed condition described in N232414840. Please open a TAC case and determine whether my 2025 has the revised Trailer Brake Power Module or whether GM engineering authorizes module replacement.

NHTSA complaint 11753160. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Normal driving 40mph brake failure and power steering loss. Towed vehicle to dealership

NHTSA complaint 11744937. Filed by an owner and not verified by NHTSA or by us.

STEERING
Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.

NHTSA complaint 11735271. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Reverse lamps are not bright. Camera does not brighten area either. Very unsafe to reverse in the dark. Have to touch the brake pedal to be able to see while backing. Also have tried the LEDs in the mirrors while backing- although the LEDs are bright- lights to see while backing are insufficient on the stop lamps.

NHTSA complaint 11733163. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

300 miles

The contact owns a 2025 GMC Sierra 2500. The contact stated that the front driver’s side door handle failed to operate as needed, and the contact was unable to exit the vehicle through the driver’s side door. The vehicle was taken back to the dealer, and a new handle was ordered. The part was replaced under warranty. Soon after the repair, the liftgate failed to open or close as needed and became inoperable. The vehicle was taken back to the dealer for the liftgate to be serviced under warranty. The manufacturer was not notified of the failure. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 300.

NHTSA complaint 11731146. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra 2500

Model year Complaints Recalls Deaths
2026 10 1
2024 100 4
2023 31 1
2022 43 3
2021 51 6
2020 73 9
2019 32 7
2018 35 5
2017 37 6
2016 59 5
2015 89 6
2014 30 2
2013 46 3
2012 31 3 1
2011 63 4
2010 10 5

Other 2025 GMC models

Every GMC on this site — 148 vehicles, 426 recall campaigns and 4 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst