CSR

GMC · NHTSA safety record

2025 GMC Sierra 3500

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

16

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2025 GMC Sierra 3500 have filed 16 safety complaints with NHTSA between November 2024 and April 2026. The most complained-about system is the brakes, named in 4 of them (25%). The typical failure was reported at 40,000 miles, the median across the 1 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

26V129000 · March 5, 2026

The defect
General Motors, LLC (GM) is recalling certain 2025-2026 Chevrolet Silverado 3500, and GMC Sierra 3500 vehicles with gasoline engines and dual fuel tanks (RPOs L8T and N2N). The rear fuel pump may not transfer adequate fuel to the front tank, causing an engine stall.
The risk
An engine stall increases the risk of a crash.
The remedy
The vehicle's engine control module (ECM) will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 8, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262544420. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

General Motors, LLC · up to 11,807 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 16.

SERVICE BRAKES 4 25%
ELECTRICAL SYSTEM 3 19%
ENGINE 2 13%
FORWARD COLLISION AVOIDANCE 2 13%
TIRES 2 13%
UNKNOWN OR OTHER 2 13%
ENGINE AND ENGINE COOLING 1 6%
EQUIPMENT 1 6%
EXTERIOR LIGHTING 1 6%
LANE DEPARTURE 1 6%
POWER TRAIN 1 6%
SERVICE BRAKES, HYDRAULIC 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 9.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

EQUIPMENT

towed

The contact owns a 2025 GMC Sierra 3500 used for hauling a 2026 Aluminum Trailer equipped with a DeeMaxx: DBI-7K-MAXX-SS-KIT brake kit. The contact stated that while driving at an undisclosed speed, the brake caliper bracket detached due to insufficient generic quality bolts included in the brake kit. The contact pulled over and had the trailer towed to an RV park. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that the failure was caused by improper installation. The failure mileage was unknown. The VIN was not available.

NHTSA complaint 11731433. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The electronic part of the truck gave a warning and shut off my trailer brake system while towing a 21K 5th wheel trailer (X2). The truck is available for inspection. Any part of the electronics package that has the ability to disable a trailer braking system while towing needs to be removed/disabled immediately. The truck has not been seen by a dealer yet. yes there was a warning I briefly saw both times, but I can't say what it said.

NHTSA complaint 11732209. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

40,000 miles

The contact owns a 2025 GMC Sierra 3500. The contact stated that the transmission was shifting hard and was jerking while shifting gear. Additionally, the vehicle failed to accelerate above 50 MPH. The messages “Reduced Acceleration” and “DEF Low” were displayed. While refueling the vehicle, the fuel gauge failed to correctly display the level of fuel inside the fuel tank until the vehicle had been driven for approximately 20 minutes. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the transmission needed to be updated. The system was recalibrated; however, the failure persisted. The vehicle was taken to another dealer, George Kell Motors (3808 Van

NHTSA complaint 11728507, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES:SIDEWALL
I am reporting a potential safety defect involving Goodyear Wrangler TrailRunner AT tires size LT275/65R20. I purchased a new 2025 GMC Sierra 3500HD in August 2025. By the time the vehicle reached approximately 1,800 miles, noticeable sidewall bulges appeared on both rear tires. As a 36-year automotive professional, I recognized the serious safety risk posed by this condition and replaced all four tires at my own expense with a different brand. Since then, I have seen multiple reports of similar sidewall failures on brand-new trucks, which suggests this may be a systemic issue. Based on my experience and these reports, I believe this defect may be known to both Goodyear and GM but has not

NHTSA complaint 11726517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Randomly when the truck is turned on, the turn signals will stop working, no noise, nothing. When this happens, the infotainment system also stops working. It is unsafe to be driving and not knowing if your signals are working or not. This has been happening since the truck was purchased from the dealer.

NHTSA complaint 11722798. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The truck automatically engages the parking brake ONLY when on an incline, never at any other time. I am so used to engaging the parking brake at all other times I also engage it when on an incline. The problem is the truck DISENGAGES the brake automatically after I've engaged it. This has happened multiple times when I've been towing a large boat on a launch ramp or towing my heavy 5th wheel. I can be fully exited from the truck and 10 ft away when it disengages and I watch it lurch forward. Simple answer would be for me to not engage the brake on an incline, but its a total habit all the time so I never remember to not engage it on an incline. This is a dangerous feature that needs to be

NHTSA complaint 11714433, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the GMC Sierra 3500

Model year Complaints Recalls Deaths
2024 43 3
2023 28 1
2022 31 3
2021 20 5
2020 51 8
2019 13 7
2018 14 6
2017 13 7
2016 19 6
2015 30 7
2013 14 4
2012 9 4
2011 20 5

Other 2025 GMC models

Every GMC on this site — 144 vehicles, 425 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst