Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 60 safety complaints
about the 2024 Honda Ridgeline with the US government. Of those, 2 people were injured and no death is recorded. One recall campaign is open against it, covering back-over prevention.
The most complained-about system is the electrical system,
named in 20 complaints, 33% of the total.
The typical failure was reported at 12,246 miles,
the median across the 5
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers May 2024 to September 2026 · How this is counted
What is on file
60 complaints on file
60
Complaints
0
Describe a crash
0
Mention fire
2
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 20 · 33%
20 33%
ENGINE 13 · 22%
13 22%
EXTERIOR LIGHTING 13 · 22%
13 22%
FORWARD COLLISION AVOIDANCE 7 · 12%
7 12%
UNKNOWN OR OTHER 7 · 12%
7 12%
POWER TRAIN 5 · 8%
5 8%
BACK OVER PREVENTION 4 · 7%
4 7%
SERVICE BRAKES 4 · 7%
4 7%
FUEL/PROPULSION SYSTEM 3 · 5%
3 5%
VISIBILITY/WIPER 3 · 5%
3 5%
LANE DEPARTURE 1 · 2%
1 2%
SEATS 1 · 2%
1 2%
01223
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 60.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 23.
28 21 14 7
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 Honda RIDGELINE, and it is a separate
question from what owners report going wrong later.
Test
PU/CC AWD
PU/CC FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
16.9%
16.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
The risk
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Honda (American Honda Motor Co.) · up to 187,290 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
No Restart After Auto Start/Stop Engages
EA25004
Still open engineering analysis · opened March 26, 2025
the engine and its cooling
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to restart issue in the 2016-2019MY Honda Pilot vehicles, as well as the 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2019-2022 Honda Passport, and 2020-2023 Honda Ridgeline vehicles. The repair outlined in the service bulletins is a two-stage countermeasure to remedy the issue. The first stage is a Programmed Fuel Injection (“PGM-FI”) software update. The second stage is only deployed if the software update fails to remedy the issue. The second stage, depending on the model and model year, consists of replacement of the starter assembly, starter relays, and a valve adjustment. Additionally, Honda extended the warranty coverage to 10 years with unlimited mileage for vehicles requiring the second stage component replacement. ODI continues to receive complaints of the AIS failure to restart, with many complainants alleging the campaign countermeasures had been completed.NHTSA has reviewed Honda's Information Request Letter responses involving warranty claims, lawsuits, and consumer complaints in addition to ODI's own data. This Engineering Analysis is being opened to further consider the potential safety defect, including gathering additional data regarding Honda’s service campaign efficacy. ODI is additionally expanding the scope to encompass all vehicles addressed in Honda’s service bulletins 23-008 and 23-009 as well as newer model year vehicles, which are substantially similar to the vehicles covered by the service campaign. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2 injured · 12,246 miles
The contact owns a 2024 Honda Ridgeline. The contact stated that while driving at 55 MPH, there was an extremely loud banging noise detected, and the sunroof exploded upward and outward without warning or impact. The driver and his wife sustained a piercing, ringing sound in the ears, but medical attention was not provided. The local dealer was contacted, where it was diagnosed, but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 12,246.
NHTSA complaint 11685903. Filed by an owner and not verified by NHTSA or by us.
ENGINE
The auto idle stop has malfunctioned causing the engine to not restart in busy intersections on 2 different occasions. The vehicle has been extremely slow to start on multiple occasions and has failed to start from stopped several times. The dealer diagnosed this as a faulty starter and has had my vehicle for 20 days now with no starters available. They have offered no information on when a starter will be available. Being stalled in traffic because of an auto idle stop feature that no one wants is a safety issue.
NHTSA complaint 11766988. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
My auto stop engine device would not restart at an intersection and it left me stranded . The truck would not move, and I tried repeatedly to get the truck moving. This has happened several times this year since December 2025. Bravo Honda, Victoria, Texas told me they were not sure what caused the problem, but they said they charged the battery and felt as if this would resolve the issue. The next time I had an issue Bravo Honda replaced the battery and I was told that was the issue. Now this time Bravo Honda, Victoria , Texas has escalated the issue to Honda tech. They have had my truck 2 days and no resolution as yet, although they believe the starter is faulty and needs replacing. This …
NHTSA complaint 11766418, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
2024 Honda Ridgeline, VIN [XXX], approximately 21,000 miles. The vehicle has repeatedly failed to restart in traffic after the Auto Idle Stop system automatically shut off the engine. Failures occurred XXX. During one occurrence, I was nearly rear-ended when the vehicle failed to restart as traffic began moving. The vehicle also intermittently cranks abnormally slowly when hot. The starter will crank, pause, then crank noticeably slower. I can intermittently reproduce the fail to start problem by driving until the vehicle is hot, shutting it off, and immediately restarting it. I have two videos of this condition. Honda replaced the battery, but the problem continues. The dealer reports that …
NHTSA complaint 11764098, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I am reporting a recurring Auto Idle Stop no-restart and starting-system failure in a 2024 Honda Ridgeline. At approximately 35,072 miles, while stopped at a traffic light with Auto Idle Stop engaged, the engine shut off but failed to restart when the brake pedal was released. The vehicle remained disabled in the intersection until it was manually restarted, creating a risk of a collision. An authorized Honda dealer found both positive and negative battery terminals loose, tightened them, reported that the battery passed a load test, found no diagnostic trouble codes, and returned the vehicle. The battery had already been replaced at approximately 30,238 miles after a slow-start complaint …
NHTSA complaint 11762606, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
VEHICLE SHUTS DOWN WHILE IN IDLE AT STOP LIGHT
NHTSA complaint 11762483. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
While stopped at a red light, the auto on/off feature engaged and the engine shut off. Upon release of the brake, the engine failed to restart.
NHTSA complaint 11762495. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed May 9, 2024.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst